Frequently Asked Questions
What kind of design services do you offer?
The most popular services offered are logo / identity design, media kit development and web design but ThatArtyNerd.com has also done work with catalogs, labels, compact disc covers.
What are your design rates?
For a quote, please email that.arty.nerd@gmail.com with Quote Request in the subject line and I will respond as soon as possible.
Where can I view your previous work?
An online portfolio of work is located here.
What kind of qualifications and experience do you have?
Besides having a B.A. in Multimedia and a second degree in Fine Art from Mcmaster University, I have freelanced for numerous clients across the years. I am well versed in not only design but production and can take your idea from an initial concept through the printing process.
What is your availability?
Usually, I am very flexible in my work schedule and take on work when it when I have the time.
Where are you located? I am in a different city / state / country.
Is this an issue?
Though my studio is located in Hamilton, Ontario, ThatArtyNerd.com has worked with clients remotely Almost all client communication is done through email and is presented in PDF decks along with follow-up phone calls if needed so there’s no need for you to be in the same geographic location.
How long will my job take to complete?
Each job is completely unique, as are a client’s needs. For this reason, an exact timeline cannot be offered.
Once my work is completed and paid for, do I receive full usage rights?
Yes. The client always receives full usage rights and may use the designs in any way they feel is appropriate.
Once I’ve inquired about your services, how long do I have to wait until we can begin?
If I feel that we’re a good fit, a start date will be provided. The start date is based on my current work load.
What exactly is included in the quoted price?
The quote provided includes more than just the development and design of a concept. Behind the scenes, extensive research is performed, additional assets are often purchased and editable / production-ready files are prepped.
Is there a reason you charge a flat rate versus hourly?
Yes! Since it is impossible to determine how much time your particular job will take (it varies drastically for each project), we usually prefer to quote a flat rate. This allows the client to know upfront what their project will cost and to budget accordingly — no surprises in the end when your invoice arrives!
Once we’ve agreed to work together, how do I submit payment?
Paypal is the most convenient payment method (and can be submitted to nubby @ nubbytwiglet.com) but cheques are also accepted. Please contact ThatArtyNerd.com for a current mailing address. All jobs require a 50% deposit down to begin.
What information is helpful to provide along with my project outline?
It is always wonderful to hear more about your brand / business, to receive visual inspiration that you find particularly inspiring and finally, what your business goals are (growth, ideal target market, area of focus, etc.)
If I have a more specific question about services that isn’t covered here, may I contact you?
Of course! Email me any time directly at that.arty.nerd@gmail.com. Cheers!
